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- F.A.Q.
- Where can I purchase a Congoleum floor?
Congoleum flooring products are available at retail stores coast to coast. For the name and address of your nearest retailer, call 1-800-934-3567 or visit our Locate a Retailer section.
- What is Your Choice Installation System?
Most of Congoleum's resilient sheet products can be installed using the fully adhered method or the perimeter-fastening method. There are certain advantages to each method. Ask your retailer about the best method to use for your application.
- How can I get your care and warranty information?
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Complete warranty and maintenance information may be found in the Congoleum Consumer Flooring Guide available at most Congoleum retailers or by calling Congoleum at 1-800-274-3266, Monday - Friday, 8:30am - 5:30pm EST.
- Where can I get your floor care products?
The complete line of Congoleum Bright 'N Easy floor care products are available exclusively through most local Congoleum retailers. Click here to Locate a Retailer near you. We suggest you call your local Congoleum retailer to check availability.
- How should I maintain my new Congoleum floor?
All resilient floors require some type of regular care to maintain their beauty and good looks. Congoleum floors are easy to care for and will provide years of satisfaction, if you follow these simple maintenance suggestions:
- Sweep or vacuum regularly to remove any loose grit or dirt.
- Wipe up spills promptly with a damp cloth or mop.
- Wash your floor with Congoleum Bright 'N Easy No-Rinse Cleaner or other suitable resilient floor cleaner.
- As with all resilient floors, the gloss level may change over time depending on the amount of traffic, care, and maintenance the floor receives. To restore the appearance, simply apply Congoleum Bright 'N Easy Floor Polish (03002) to obtain a high-gloss finish or Congoleum Bright 'N Easy Satin-Gloss Floor Polish (03007) to obtain a satin-gloss finish.
Complete care and maintenance information may be found in the Congoleum Consumer Flooring Guide available at most Congoleum retailers or by calling Congoleum at 1-800-274-3266, Monday - Friday, 8:30am - 6:00pm EST.
- Will the Congoleum warranty be voided if the floor is installed and maintained with non-Congoleum products?
We recommend the use of Congoleum adhesives, seam sealers, and floor care products because they have been formulated for and extensively tested on our products. The warranty on your Congoleum floor will not be voided if you use non-Congoleum products. However, problems caused or contributed to by the use of adhesives, seam sealers and floor care products not distributed by Congoleum are not covered under the warranty.
- Should I use polish on my new Congoleum floor?
Congoleum floors with urethane, Chromabond, or standard PVC wearlayers do not require the use of polish. We recommend sweeping or vacuuming regularly to remove dirt, grit, and soil that can abrade, dull, or scratch your floor. Application of polish will provide additional protection. Therefore, we recommend you consider using it as part of your regular maintenance.
- Can I place area rugs or walk-off mats over my Congoleum floor?
We recommend using non-staining, 100% latex-backed mats or rugs because some rubber-backed mats or carpets may permanently stain your floor. Check with the rug manufacturer to find out if the rug is safe to put over a Congoleum floor.
- Will furniture and chair legs damage my Congoleum floor?
Furniture legs should have large surface, non-staining floor protectors. Chair leg glides should be covered with felt pads. The felt pads should be checked periodically for grit and wear and replaced when necessary. Chairs with casters should have easily swiveling casters that are at least 2" in diameter with nonstaining hard rubber treads at least ¾" wide. Do not use ball-shaped casters.
- What is Scotchgard™ Protector?
Congoleum is the only company to put Scotchgard™ Protector into a resilient flooring product. Scotchgard™ Protector, featured in Xclusive resilient flooring, is built-in for stain and soil repellency to help keep floors looking great. It makes maintenance easy by resisting soil, dirt and dust; repelling oily and watery stains; resisting scuffing and marring, and repelling sticky substances.
